New
Only brand new merchandise purchased directly from Funko or one of its premiere distributors will be available here. Any new merchandise sold here will not be price gouged.
Introducing The Pop Gateway White Glove Service:
1. Just like our secondary market, your brand new Pop will ship in a Pop protector. This is standard across the board.
2. We are going to inspect your item prior to shipping and prior to placing it in a Pop! protector.
3. All of our lightly damaged "brand new" product simply gets moved over to our secondary market and sold at a 20% discount. We will still make use of this lightly damaged product, but not at the expense of our customers (don't you wish retail did this??).
4. Back to our standard of wrapping all merchandise with bubble wrap and shipping in an appropriate sized box.
5. If our best efforts result in you STILL receiving a damaged Pop box, just reach out to us and we will replace it if we can and refund it if we can't.
Introducing The Pop Gateway White Glove Service:
1. Just like our secondary market, your brand new Pop will ship in a Pop protector. This is standard across the board.
2. We are going to inspect your item prior to shipping and prior to placing it in a Pop! protector.
3. All of our lightly damaged "brand new" product simply gets moved over to our secondary market and sold at a 20% discount. We will still make use of this lightly damaged product, but not at the expense of our customers (don't you wish retail did this??).
4. Back to our standard of wrapping all merchandise with bubble wrap and shipping in an appropriate sized box.
5. If our best efforts result in you STILL receiving a damaged Pop box, just reach out to us and we will replace it if we can and refund it if we can't.
